Shipping policy
Shipping Policy
Last Updated: August 8, 2026
At KidsToyUSA, we're committed to delivering your order as quickly, safely, and efficiently as possible. This Shipping Policy explains how we process, ship, and deliver orders within the United States, along with important information about tracking, delivery times, and shipping delays.
Order Processing
All orders are processed within 1–3 business days after payment has been successfully received.
Before shipment, every order is carefully reviewed, inspected, and securely packaged to help ensure it arrives safely and in excellent condition.
Orders placed on weekends or U.S. public holidays will be processed on the next business day.
During peak shopping periods such as Black Friday, Cyber Monday, Christmas, and other promotional events, processing times may be slightly longer.
Shipping & Estimated Delivery Times
We currently ship within the United States only.
Once your order has been shipped, the estimated delivery time is:
| Shipping Location | Estimated Delivery |
|---|---|
| United States | 7–12 Business Days |
Please note that delivery times are estimates only and may vary depending on your location, carrier operations, weather conditions, holidays, high shipping volumes, or other unforeseen circumstances.
The estimated delivery time does not include the 1–3 business days required to process your order.
Shipping Costs
We currently charge a flat shipping fee of $4.99 per order.
The applicable shipping charge will be clearly displayed during checkout before you complete your purchase.
From time to time, KidsToyUSA may offer free shipping promotions or other shipping discounts. Any applicable promotion will be displayed at checkout.
Order Tracking
Once your order has been shipped, you'll receive a shipping confirmation email containing your tracking number.
Tracking information may take 12–48 hours to become active after your order has been shipped.
If you haven't received your tracking information or need assistance tracking your order, please contact our support team.
Lost or Delayed Packages
If your tracking information hasn't been updated for several days or you believe your package may be lost, please contact us with your order number.
We'll work with the shipping carrier to investigate the shipment and determine the appropriate solution, which may include a replacement, store credit, or refund where applicable.
Shipping Delays
While we do our best to ensure your order arrives within the estimated delivery window, unexpected delays may occasionally occur due to circumstances beyond our control, including:
- Severe weather
- Carrier delays
- High shipping volumes
- Transportation disruptions
- Holidays or peak shopping periods
- Other unforeseen circumstances
If your order experiences an unexpected delay, our support team will be happy to assist you with tracking your shipment.
Holiday Shipping
Shipping carriers may experience increased demand during major holidays and promotional periods.
If you're purchasing toys as gifts for birthdays, Christmas, or other special occasions, we recommend placing your order early to allow sufficient time for processing and delivery.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address during checkout.
If an incorrect or incomplete address is provided and the order has already been shipped, we may be unable to modify, reroute, or recover the package.
If you notice an error in your shipping address after placing an order, please contact us as soon as possible.
Shipping Restrictions
At this time, KidsToyUSA ships orders within the United States only.
We do not currently offer shipping or dropshipping services to countries outside the United States.
Contact Us
If you have any questions regarding our shipping policy, your order, or delivery, please contact us.
Email: davidhester012@gmail.com
Our customer support team is always happy to help and will respond as quickly as possible.